Service & Parts: 877-848-5436
Matt is by far the best reason to buy a vehicle from Blue Island Napleton! His genuine concern for his customers and enthusiasm is contagious and made this by far the easiest and most pleasurable car buying experience I've had. He really treated us as friends and not just another sale. I am a repeat Napleton customer and will remain one, thanks to his efforts!
Scott sold us our 2011 Lincoln MKS recently. We were traditionally Mercedes Benz drivers, but we decided to mix things up. We have been very satisfied with the Napleton service and extremely impressed with the equipment our car comes with! I can hook my phone up to the car and answer it from the steering wheel!! Also I can simply speak to my navigation and tell it where I want to go instead of typing it in by hand! Thank you again Scott for all that you have done for us! You're our NEW "one stop shop"!
Traditionally, I've come to expect the same thing from every dealership. As soon as you walk in, they lock the doors and you do not leave until you buy a car. NOT at Napleton! The first thing I noticed is that Paul was very interested in talking with my husband and I about what we were looking for in a new vehicle instead of pushing us into something we didnt want... Like every other place we visited. OMG! Another thing my husband and I like is Paul calls to check in on us every now and then making sure everything is alright with our Van! Thanks again you guys!!!!
Just wanted to thank you for a painless car buying experience, we love our new Q7! We really enjoyed working with you and I'm so glad that you insisted on us driving the Audi to compare it to the other vehicle we were interested in purchasing. If we wouldn't have driven the Q7 I think we would have settled for the other one and ultimately I probably would not have been as happy as I am with the Q7. It was very refreshing to have a sales person that was more interested in our satisfaction than actually making a sale. I have always dreaded purchasing cars, but you really made our experience quite pleasant and I know we will return when it is time for another car. Thank you and we look forward to seeing you again.